Begin by submitting your order using the following link:
Once the order is placed, you will receive a confirmation email with your order details.
Please check your Spam or Junk folder if you do not see the confirmation in your inbox.
If you still haven’t received it, it’s possible that there was a typo in your email address during submission.
You may need to resubmit the form with the correct email.
After receiving your order confirmation, you may proceed to gather and upload the required digital files:
Required Files:
CBCT files in .DCM format
Digital impressions in .STL format
These files must be placed together in a single ZIP folder.
Please name the ZIP folder using the Patient ID you specified during the order.
Do not use full patient names to protect patient confidentiality.
📌 Example Patient ID Format:
If the patient’s name is Jocelyn Richardson and her case relates to teeth 8, 9, and 10, you might use:
JR5668-teeth-8-9-10
In the order form, use JR5668 as the Patient ID.
So when you create the ORDER ONLINE the patient ID name should be JR5668. (instead of Jocelyn Richardson) This is to protect the patient’s confidentiality because we have to send emails back and forth.
Upload your ZIP file at the following link:
Important Notes:
Need Help?
If you encounter any issues or have questions, feel free to contact us via email.
We’re here to help! usa@ceraroot.com
We invite you to visit our eShop to place orders online: https://store.ceraroot.com/
I am a dental professional.
